Returns & Exchanges

At Bonanza Satrangi, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 14 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or phone within 14 days of receiving your order to request a Return Merchandise Authorization.

• 2.
  Prepare Package

  Carefully pack the items in their original packaging, ensuring all tags are attached and the original invoice is included to facilitate a smooth process.

• 3.
  Ship Items

  Send the package back to our central warehouse using a traceable courier service; please note that return shipping costs are the responsibility of the customer.

• 4.
  Quality Inspection

  Once received, our team will inspect the items for quality compliance before processing your exchange or issuing a store credit within 7-10 business days.